1. Data Controller
The data controller responsible for the processing of your personal data is:
Owner: Pink Flamingo Homes S.L.
Brand name: Flamingo Lockers
2. Data We Collect
Flamingo Lockers collects the following personal data through its digital platform flamingolockers.es:
Full name and surname
Phone number
Email address
Check-in and check-out dates of the service
Type of units required
Payment information (processed through secure payment gateways; Flamingo Lockers does not store full banking details)
Platform registration data
3. Purpose of Processing
Your personal data will be processed for the following purposes:
To manage the reservation and provision of the luggage storage service
To formalize the compartment rental contract
To send confirmations and certifications of the transaction (via email or SMS)
To manage incidents, lockouts, or breakdowns
To handle inquiries and complaints through the enabled channels
To comply with legal and fiscal obligations arising from the provision of the service
To send commercial communications, provided that the user has given their express consent
4. Legal Basis for Processing
The legal basis for the processing of your data is:
The execution of the service provision contract
The user's express consent for specific purposes (such as commercial communications)
Compliance with applicable legal obligations
5. Data Retention
Your personal data will be kept for as long as necessary to fulfill the purposes for which they were collected, and subsequently for the legal periods established to address any potential liabilities arising from the service (particularly in tax and data protection matters).
6. Data Transfers
Flamingo Lockers will not transfer your personal data to third parties, except:
When necessary for the provision of the service (e.g., payment gateways, messaging providers for sending notifications)
When there is a legal obligation (e.g., judicial or administrative request)
7. User Rights
You have the right to:
Access your personal data
Rectify inaccurate or incomplete data
Delete your data (right to be forgotten)
Restrict the processing of your data
Object to the processing of your data
Data portability to another controller
To exercise these rights, you must send a written request, accompanied by a copy of your ID or identification document, to the email address or postal address indicated in section 1.
8. Data Security
Flamingo Lockers adopts the necessary technical and organizational measures to ensure the security, integrity, and confidentiality of your personal data, preventing its alteration, loss, processing, or unauthorized access.
9. Minors
The service is exclusively intended for individuals over 18 years of age. Flamingo Lockers does not collect or process data from minors. If we detect that a minor has provided personal data, we will proceed to delete it immediately.
10. Changes to the Privacy Policy
Flamingo Lockers reserves the right to modify this Privacy Policy to adapt it to legislative, jurisprudential, or interpretive developments. In the event of substantial changes, users will be notified through the platform.